Rules

Gift Voucher, Reservation and Service Terms & Conditions

• Gift vouchers are valid for 6 (six) months from the date of purchase.
• Gift vouchers are non-refundable and cannot be exchanged for cash.
• Gift vouchers are not valid for special offers, promotions, or cosmetic products.
• After the expiration date, a gift voucher may be extended once for an administration fee of €15.
• The extended validity period may not exceed 12 months from the original purchase date.
• If more than 12 months have passed since the purchase date, the gift voucher can no longer be extended.

Reservations

• Advance reservation is required for all services purchased with a gift voucher.
• When using partner gift vouchers (e.g. Dovanų sala, Gera dovana, Laisvalaikio dovanos, Noriu Noriu Noriu), the voucher is activated and marked as used at the time of reservation.
• If the reservation is cancelled or the client fails to attend, the partner gift voucher is considered used and cannot be reinstated.
• If the client does not arrive for the reserved appointment or fails to cancel at least 24 hours in advance, the gift voucher is considered used.
• If a client arrives late, the service will be provided only for the remaining reserved time.
• Due to client lateness, the service duration will not be extended and the appointment will not be rescheduled.

Health and Liability

• The client must inform the administrator and the massage therapist prior to the procedure about any health conditions, injuries, pain, discomfort, allergies, pregnancy, or other relevant circumstances.
• The client assumes full responsibility for the chosen procedures and their potential effects, especially if complete and accurate health information was not disclosed.
• Azia staff are not medical professionals, and the services provided are not medical or therapeutic treatments.
• Massage and other procedures are intended for relaxation, well-being, and comfort only, and are not intended for medical diagnosis, treatment, or disease prevention.